At CALIFORNIA GROOMING LLC, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a better shopping experience, process orders, communicate with customers, and improve our services.

Information You Provide To Us

We may collect personal information when you:

• Place an order

• Create an account

• Subscribe to email updates

• Contact customer support

• Participate in promotions or surveys

Information collected may include:

• Full name

• Email address

• Phone number

• Shipping address

• Billing address

• Order details

• Payment-related information

Please note that payment information is processed securely through authorized payment providers. We do not store complete credit card numbers on our systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website interaction data

• Referral sources

This information helps us understand how visitors use our website and improve the customer experience.

2. How We Use Your Information

CALIFORNIA GROOMING LLC may use collected information for the following purposes:

Order Processing & Fulfillment

We use your information to:

• Process payments

• Confirm orders

• Arrange shipping

• Provide tracking updates

• Handle returns and refunds

Customer Support

Your information allows us to:

• Respond to questions

• Provide order assistance

• Resolve customer concerns

• Improve support experiences

Website Improvement

We analyze customer interactions to:

• Improve website functionality

• Optimize product experiences

• Understand customer preferences

• Enhance our services

Marketing Communications

If you choose to subscribe, we may send:

• Product updates

• Special offers

• Promotional messages

• Brand announcements

You may unsubscribe from marketing emails at any time by following the instructions included in each email.

Security & Fraud Prevention

We may use information to:

• Detect suspicious transactions

• Prevent fraud

• Protect customers

• Maintain website security

3. Protection Of Your Information

We take reasonable measures to protect your personal information.

Security practices may include:

🔒 Encrypted data transmission

🔒 Secure payment processing

🔒 Restricted access to personal information

🔒 Trusted service providers

Payment transactions are processed through secure payment platforms. CALIFORNIA GROOMING LLC does not store full payment card information after transactions are completed.

4. Sharing Of Information With Third Parties

We do not sell, rent, or trade your personal information for independent third-party marketing purposes.

However, we may share information with trusted service providers who assist us with:

• Payment processing

• Order fulfillment

• Shipping services

• Website hosting

• Customer support

• Marketing services

These providers may only use your information as necessary to perform services on our behalf.

5. Advertising And Marketing Partners

To provide relevant advertisements and measure advertising performance, we may use third-party advertising technologies.

These partners may collect information about your browsing activity through cookies, pixels, or similar technologies.

Our advertising partners may include:

Meta (Facebook & Instagram)

Privacy Policy:
https://www.facebook.com/privacy/policy

Google

Privacy Policy:
https://policies.google.com/privacy

AppLovin

Privacy Policy:
https://legal.applovin.com/privacy

These companies manage information according to their own privacy policies.

You may control advertising preferences through their platforms or your browser settings.

6. Cookies Policy

Our website uses cookies and similar technologies.

Cookies are small data files stored on your device that help websites remember information about your visit.

We use cookies for:

Essential Cookies

Used for necessary website functions, including:

• Shopping cart operation

• Checkout process

• Account functions

Analytics Cookies

Used to understand:

• Website traffic

• Customer behavior

• Website performance

Marketing Cookies

Used to:

• Measure advertising effectiveness

• Provide more relevant advertisements

• Improve marketing campaigns

For information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings, but some website features may not work correctly.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites operate independently and have their own privacy practices.

CALIFORNIA GROOMING LLC is not responsible for:

• Third-party website content

• Privacy practices

• Security policies

We recommend reviewing the privacy policies of any external websites you visit.

8. California Privacy Rights (CCPA / CalOPPA)

If you are a California resident, you may have certain privacy rights under applicable laws.

These rights may include:

• Requesting access to personal information

• Requesting correction of inaccurate information

• Requesting deletion of personal information

• Opting out of certain data sharing practices

We also maintain compliance with CalOPPA requirements by:

• Providing a visible privacy policy link

• Updating this policy when changes occur

• Allowing customers to contact us regarding personal information

9. Do Not Track Signals

Some browsers provide a “Do Not Track” feature.

Because there is currently no universal industry standard for responding to DNT signals, our website may not respond to all browser-based tracking preferences.

You may manage cookie preferences through your browser settings.

10. Children’s Privacy (COPPA)

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us immediately so we can take appropriate action.

11. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer service

• Meet legal obligations

• Resolve disputes

• Improve our services

When information is no longer required, we take reasonable steps to securely remove it.

12. Email Communication Compliance (CAN-SPAM)

We comply with applicable email marketing requirements.

Our emails:

• Clearly identify the sender

• Do not use misleading subject lines

• Include unsubscribe options

• Honor opt-out requests promptly

You may stop receiving promotional emails at any time by using the unsubscribe link provided in our emails.

13. Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised date.

We encourage you to review this page occasionally to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

CALIFORNIA GROOMING LLC

4255 Overland Ave
Culver City, CA 90230
United States

Phone / Text:
+1 (310) 398-0227

Email:
service@dermalvia.com

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

Thank you for trusting CALIFORNIA GROOMING LLC.

We are committed to protecting your privacy while providing a secure and enjoyable shopping experience.