OVERVIEW

Welcome to CALIFORNIA GROOMING LLC.

These Terms of Service (“Terms”) describe the rules and conditions that apply when you access or use our website, online store, products, and related services.

Throughout this website, the terms “we,” “us,” and “our” refer to CALIFORNIA GROOMING LLC.

Our online store provides customers with access to carefully selected pet care products, product information, customer support, and shopping services.

By visiting our website, browsing our products, creating an account, placing an order, or using any part of our services, you agree to be legally bound by these Terms of Service and any additional policies referenced on our website.

Please read these Terms carefully before using our services.

If you do not agree with any part of these Terms, you should not access or use our website.

SECTION 1 — ONLINE STORE ACCESS AND ACCOUNT RESPONSIBILITIES

By using our website, you confirm that you are at least the legal age required in your location or that you have obtained permission from a parent or legal guardian where required.

When using our services, you may be required to provide certain personal information, including:

• Name

• Email address

• Billing information

• Shipping information

• Payment details

You agree that all information provided to us is:

• Accurate

• Complete

• Current

You are responsible for maintaining the security of your account information and any activity conducted through your account.

You agree not to:

• Share your account credentials with unauthorized persons

• Transfer your account to another individual

• Use another person's account without permission

We reserve the right to refuse service, restrict access, or terminate accounts that violate these Terms.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, measurements, colors, and specifications displayed on our website are accurate.

However, please note:

• Product colors may appear differently depending on your device settings

• Actual product appearance may vary slightly from website images

• Measurements may have minor variations due to manufacturing processes

We do not guarantee that your device display will accurately represent the exact product appearance.

All product information, pricing, availability, and descriptions may be changed at any time without notice.

We reserve the right to:

• Modify product details

• Limit product quantities

• Discontinue products

• Correct errors in product information

SECTION 3 — ORDERS AND PURCHASES

When you submit an order through our website, you are making an offer to purchase the selected products.

CALIFORNIA GROOMING LLC reserves the right to accept or decline any order at our discretion.

Orders may be refused or canceled due to:

• Payment verification issues

• Incorrect pricing information

• Product availability problems

• Suspected fraudulent activity

• Errors in order details

Your order is not considered accepted until payment has been successfully processed and an order confirmation has been provided.

Please review your order carefully before completing checkout.

Once an order has entered processing or fulfillment, cancellation or modification requests may not be possible.

All purchases made through our website are intended for personal use only and may not be purchased for unauthorized resale.

SECTION 4 — PRICES, BILLING, AND PAYMENT INFORMATION

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Prices, discounts, promotions, and offers may change at any time without notice.

The final amount charged will be the price displayed at checkout when your order is submitted.

Prices may not include:

• Shipping fees

• Sales tax

• Import duties

• Customs charges

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you confirm that:

• You are authorized to use the payment method provided

• Your payment details are accurate

• Your payment provider will approve the transaction

We reserve the right to refuse or cancel any transaction if payment information cannot be verified.

SECTION 5 — SHIPPING AND DELIVERY

Orders are processed and shipped through trusted fulfillment and shipping partners.

Delivery times displayed on our website are estimates only and are not guaranteed delivery dates.

CALIFORNIA GROOMING LLC is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs procedures

• Incorrect customer information

• Events outside our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for delivery is subject to the carrier’s policies.

Please refer to our Shipping Policy for additional information.

SECTION 6 — RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Customers must contact our support team and receive authorization before returning any product.

Products returned without approval may not be accepted.

Please review our Return & Refund Policy for detailed information regarding:

• Return eligibility

• Refund procedures

• Exchange requests

• Damaged products

SECTION 7 — INTELLECTUAL PROPERTY RIGHTS

All content available through our website, including but not limited to:

• Company name

• Logos

• Brand elements

• Product images

• Product descriptions

• Website design

• Graphics

• Text content

is owned by CALIFORNIA GROOMING LLC or used with proper authorization.

You may use our website only for personal and non-commercial purposes.

You may not:

• Copy

• Reproduce

• Modify

• Distribute

• Republish

• Sell

• Create derivative works

from any website content without prior written permission.

Unauthorized use of our intellectual property is prohibited.

SECTION 8 — OPTIONAL THIRD-PARTY SERVICES

Our website may provide access to third-party tools, applications, or services.

These third-party services are provided “as available” and may operate independently from CALIFORNIA GROOMING LLC.

We do not:

• Monitor

• Control

• Guarantee

• Endorse

third-party services.

You acknowledge that use of third-party tools is at your own discretion and risk.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to external websites operated by third parties.

We are not responsible for:

• Third-party website content

• Accuracy of information

• Products or services offered by third parties

• Privacy practices of external websites

Before interacting with third-party websites, you should review their own policies and terms.

SECTION 10 — SHOPIFY PLATFORM RELATIONSHIP

Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to sell products and services.

However, purchases made through our store are transactions directly between you and CALIFORNIA GROOMING LLC.

Shopify is not responsible for:

• Products purchased from our store

• Order fulfillment

• Customer support

• Returns or refunds

• Any dispute between customers and CALIFORNIA GROOMING LLC

By using our website, you acknowledge Shopify’s role as a platform provider only.

SECTION 11 — PRIVACY POLICY

Your personal information is collected and processed according to our Privacy Policy.

Information may be used to:

• Process orders

• Complete payments

• Provide customer service

• Improve website functionality

• Communicate important updates

By using our services, you acknowledge that you have reviewed our Privacy Policy.

SECTION 12 — CUSTOMER FEEDBACK

If you submit reviews, comments, suggestions, images, or other feedback (“Feedback”), you grant CALIFORNIA GROOMING LLC permission to use such content for business purposes.

You confirm that:

• You own the rights to your submitted content

• Your content does not violate third-party rights

• Your content is accurate and lawful

We reserve the right to remove feedback that violates our policies or applicable laws.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain errors relating to:

• Product descriptions

• Pricing

• Promotions

• Availability

• Shipping information

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 14 — PROHIBITED USES

You agree not to use our website for:

• Illegal purposes

• Fraudulent activities

• Attempting to damage website operations

• Uploading harmful software

• Collecting customer information without permission

• Violating intellectual property rights

• Misrepresenting your identity

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 15 — DISCLAIMER OF WARRANTIES

Our website, products, and services are provided on an “as available” basis.

To the fullest extent permitted by law, CALIFORNIA GROOMING LLC makes no warranties that:

• Website access will always be uninterrupted

• Information will always be completely accurate

• Products will meet every individual expectation

Your use of our website and products is at your own discretion.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, CALIFORNIA GROOMING LLC shall not be responsible for any indirect, incidental, special, or consequential damages resulting from:

• Website use

• Product purchases

• Shipping delays

• Third-party services

• Improper product use

Some jurisdictions may provide rights that cannot be limited.

SECTION 17 — INDEMNIFICATION

You agree to defend and hold harmless CALIFORNIA GROOMING LLC, its affiliates, employees, partners, and service providers from claims resulting from:

• Your violation of these Terms

• Your misuse of our website

• Your violation of applicable laws

• Your infringement of third-party rights

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 19 — ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Payment Policy, and Return & Refund Policy, represent the complete agreement between you and CALIFORNIA GROOMING LLC.

SECTION 20 — CHANGES TO TERMS

We may update these Terms of Service from time to time.

Updated versions will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 21 — GOVERNING LAW

These Terms of Service and any agreements provided through our website shall be governed according to applicable laws in the jurisdiction where CALIFORNIA GROOMING LLC operates.

SECTION 22 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

CALIFORNIA GROOMING LLC

4255 Overland Ave
Culver City, CA 90230
United States

Email:
service@dermalvia.com

Phone / Text:
+1 (310) 398-0227

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

Thank you for choosing CALIFORNIA GROOMING LLC.

We appreciate your trust and are committed to providing reliable products, secure shopping, and dependable customer support for every pet family.